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How long does shipping take for orders from Friller Co?Shipping times for orders from Friller Co vary depending on your location. Typically, orders are processed and shipped within 5-10 business days. Once shipped, delivery times range from 3-7 business days for domestic orders and may take longer for international shipments.
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How can I request a custom order from Friller Co?To request a custom order from Friller Co, simply reach out to our customer support team via email or phone with your specific requirements. Our team will work closely with you to bring your custom apparel ideas to life, ensuring a personalized and unique experience.
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How can I place an order on Friller Co's website?To place an order on Friller Co's website, simply browse through our collection, select the items you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and confirm your order to complete the purchase.
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Terms & ConditionsWelcome to Friller Co. By using our services or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order. --- 1. General Information 1.1 Friller Co specializes in customizing clothing by applying designs provided by customers or created with their input. 1.2 These Terms and Conditions govern all transactions between Friller Co and the customer. 1.3 By accessing our website, submitting a design, or placing an order, you accept these Terms and Conditions in full. --- 2. Ordering Process 2.1 Orders can be placed through our website or other authorized platforms. 2.2 Customers must provide clear and accurate details regarding the type of clothing, size, color, and design specifications. 2.3 Once an order is placed and payment is confirmed, changes may not be accommodated. Contact us immediately for assistance if necessary. --- 3. Design Submission and Approval 3.1 Customers can upload their designs or work with our team to create a custom design. 3.2 All designs submitted by customers must comply with applicable copyright laws. Friller Co is not liable for any copyright infringement caused by customer submissions. 3.3 A digital mock-up or proof of the final design will be provided for approval before production begins. Customers are responsible for reviewing and approving the design. 3.4 Once approved, production will begin, and no further changes can be made. --- 4. Pricing and Payments 4.1 All prices are listed in Australian Dollar (AUD) and include applicable taxes unless stated otherwise. 4.2 Payment is required in full at the time of order placement. 4.3 Friller Co reserves the right to update prices without notice, but the price agreed upon at purchase will be honoured. --- 5. Production and Delivery 5.1 Production times vary based on the complexity of the design and the volume of the order, typically ranging from 5 to 10 business days. 5.2 Shipping timelines depend on the destination. Friller Co is not responsible for delays caused by shipping carriers or other unforeseen circumstances. 5.3 Customers will receive a tracking number once their order has shipped. --- 6. Returns, Refunds, and Cancellations 6.1 Due to the custom nature of our products, Friller Co does not accept returns or offer refunds unless the item is defective or does not match the approved design. 6.2 If there is an issue with your order, contact us within 7 days of delivery with clear photos and details of the problem. 6.3 Refunds, reprints, or replacements will be issued at Friller Co’s discretion. 6.4 Orders may only be cancelled prior to the approval of the design proof. --- 7. Customer-Supplied Clothing 7.1 Customers may provide their own clothing for customization, subject to approval by Friller Co. 7.2 Friller Co is not liable for any damage to customer-supplied clothing during the production process. 7.3 Customers must ensure the clothing is clean, undamaged, and suitable for the requested design application. --- 8. Intellectual Property 8.1 All designs created by Friller Co remain the intellectual property of the company unless otherwise agreed. 8.2 Customer-submitted designs remain the intellectual property of the customer. By submitting a design, the customer grants Friller Co a license to use it for the purpose of fulfilling the order. 8.3 Friller Co reserves the right to showcase completed work in marketing materials, unless the customer requests otherwise in writing. --- 9. Quality and Limitations 9.1 Friller Co uses high-quality printing and application techniques but cannot guarantee exact colour matching due to fabric and material variations. 9.2 Some materials or fabrics may not be suitable for certain design applications. Customers will be notified of any limitations before production begins. --- 10. Privacy Policy 10.1 Friller Co values your privacy and will protect your personal information in accordance with our Privacy Policy. 10.2 Your information will be used solely for processing orders, providing customer support, and improving our services. --- 11. Liability 11.1 Friller Co is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. 11.2 Our liability is limited to the value of the purchased product. --- 12. Amendments 12.1 Friller Co reserves the right to update these Terms and Conditions at any time. 12.2 Continued use of our services after changes are posted constitutes acceptance of the updated Terms and Conditions. --- 13. Governing Law 13.1 These Terms and Conditions are governed by the laws of Australia. 13.2 Any disputes arising from these Terms and Conditions will be resolved exclusively in the courts of Australia. --- 14. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: FrillerClothingCo@Gmail.com Phone: 0426785001 Address:7/53 Douro Street, North Geelong
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Privacy PolicyPrivacy Policy for Friller Co. Effective Date: [December 2024] At Friller Co, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and products, including custom-designed and pre-designed clothing. --- 1. Information We Collect We may collect the following types of information: 1.1 Personal Information Name, email address, phone number, and shipping address provided during purchases or account creation. Payment information (e.g., credit card details) processed securely through a third-party payment gateway. 1.2 Non-Personal Information Browser type, operating system, IP address, and browsing behaviour collected through cookies and similar technologies. 1.3 User Content Designs, images, or other files you upload for custom clothing. --- 2. How We Use Your Information We use the information collected for the following purposes: Order Fulfillment: To process, ship, and deliver your orders. Customer Support: To respond to your inquiries and resolve any issues. Personalization: To tailor your shopping experience, such as recommending products. Marketing: To send promotional materials and updates, with your consent. Improvement: To analyse website usage and improve our products and services. --- 3. Sharing Your Information We do not sell your personal information. However, we may share it in the following circumstances: Service Providers: With trusted third parties who assist in operating our website, processing payments, or delivering orders. Legal Compliance: When required by law or to protect our rights, safety, or property. --- 4. Data Security We implement robust security measures to protect your data. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to safeguard your personal information. --- 5. Your Rights You have the right to: Access, update, or delete your personal information. opt out of receiving promotional emails. Withdraw consent for data processing where applicable. To exercise these rights, please contact us at [insert contact email]. --- 6. Cookies and Tracking Technologies We use cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings. --- 7. Retention of Data We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. --- 8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. --- 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. --- 10. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Friller Co. Email: FrillerClothingCo@Gmail.com Phone: 0426785001 Address: 7/53 Douro Street --- By using our services, you consent to the terms outlined in this Privacy Policy.
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